Illinois State Tech Alerts

Resolved - Virtual Desktop Infrastructure Partial Outage
Incident Report for Illinois State University
Resolved
Administrators have confirmed all pools in the School of Information Technology's Virtual Desktop environment have been restored and are accessible for use.

Start Time - Thursday, April 18, 11:00 AM

End Time - Friday, April 19, 4:18 PM
Posted Apr 19, 2024 - 16:23 CDT
Identified
The School of Information Technology's Virtual Desktop environment (vdi.it.ilstu.edu) is experiencing a partial outage. The following pools are currently unavailable:

• ITLab-Pool
• ITPersonal-Pool
• Java Pool

Start Time - Thursday, April 18, 11:00 AM

Workarounds - No workarounds are available
Posted Apr 19, 2024 - 13:02 CDT
This incident affected: Other IT Services.